1. Contract: When you make a booking with Horse Racing Tours, you will be accepting these booking conditions on behalf of yourself and all other persons using our services pursuant to a booking made by you.

2. Payment: A 20% non refundable deposit is required at time of booking. The balance of your trip is required to be paid in full no later than 30 days prior to departure. Any bookings made after this date must be paid in full.

3. Refunds/Cancellation Policy: You must inform us in writing (via fax, email or post) if you wish to cancel a tour or other booking in whole or in part, returning to us any tickets already issued. We must acknowledge your correspondence in order for the cancellation to be processed. Cancellation 30 days or more prior to departure: total deposit per person; less than 30 days prior to departure: total tour cost.

4. Insurance: You are advised to take out insurance, which will cover you in the event that you have to cancel your booking or compensate you for delays and/or damage to your property.

5. Tour Itineraries: The tours and packages are based on accommodation, ticket and transfer prices current at the time of printing, which are subject to alteration without notice. HRT reserves the right, at its absolute discretion, to alter, change or cancel any such components as it deems necessary, at any time, and without obligation.

6. Unused Tour Services: No refund will be due to you in respect of non-utilization of any part of the horse racing tour event arrangements or accommodation made to you.

7. Travel Documentation: You are responsible for ensuring that you are in possession of the required travel documentation such as visas and passports and that they are valid and effective for all countries pass through en-route. We cannot be held responsible for expenses incurred if travel documentation does not meet the required criteria. If you are in doubt, please contract the relevant embassy or consulate.

8. Tickets: The face value of the ticket is not necessarily the actual price paid by the provider of such tickets, as prices are often inclusive of license fees and royalties paid, and for many events are sourced through legally registered overseas ticket brokers.

9. Alterations: It is unlikely that we will have to amend your booking. If we must change your hotel or other details of the tour, which may be for reasons beyond our control, we will notify you as soon as possible and give you the information as to the alterations. If the change significantly alters an essential term of the contract, you will have the right to withdraw from the contract in which event we will repay all money already paid by you to HRT or the appropriate proportion if only some of the party withdraw.

10. Force Majeure: It is unlikely that we will have to cancel the tour. Where we do have to cancel the whole tour before departure because of unusual or unforeseen circumstances beyond our control, then we will refund all money already paid by you but you will not be entitled to any compensation for the loss of the tour. Where the tour is interrupted to a significant extent by circumstances beyond our control we will refund what is deemed to be a fair proportion of the cost of the tour.

11. Conduct. You will be responsible for the conduct of yourself and all members of your party and you will indemnify us against any liability for damage caused by you or any members of your party. We reserve the right to terminate the tour in the event of behaviour deemed to be unreasonable by our staff.

12. Complaints: Should you have a complaint during the tour, contact your tour leader and our staff will do their best to rectify your problem. If your complaint cannot be resolved locally, you should advise us within 28 days, in writing, providing all relevant information.

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